Automating business processes for a smarter workplace
With the popularity of smartphone usage and voice-enabled personal assistants for browsing news, weather, music etc, customers today prefer interactions that are time saving and hassle free. And monitoring customer experience from their perspective is a challenge. Companies are looking for a solution that gives an insight into customer journeys, is easy to deploy in the cloud, and in production. This is where Intelligent Automation, a combination of AI (Artificial Intelligence) and RPA (Robotic Process Automation) technologies plays a significant role in enhancing customer experiences extensively. Modernize your existing technology with our intelligent automated solutions that accelerate digital transformation and CX testing. Empower rapid streamlining of end-to-end business process automation in your organization. Provide your customers with a conversational interface. Some of our leading Intelligent Automation solution providers include – AUTOMATION ANYWHERE, uniphore, CYARA and more.
We cater to companies of all sizes and based on your business needs; we offer approaches to automate your business processes, help determine new automation ideas, and amplify ROI. By making use of AI powered connections, we enable enterprises to create seamless experiences adapting to customer needs. We help you streamline repetitive rule-based tasks and empower your employees to focus on more complex and skilful tasks. We ensure that your customers save their valuable time and take benefit of the intelligent automated self-service. We provide the below listed services for enhanced customer experiences by use of intelligent automation :
Ensure flawless customer journeys with end-to-end testing and production monitoring through an automated CX test platform.
Provide your customers with a conversational interface that is not only prompt and easy to use, but also allows them to use the automated self-service features.
Create outstanding experiences across the entire customer journey by streamlining operations & automating business processes end-to-end in your contact center with the power of AI and Robotic Process Automation (RPA) .
Suite 515, 566 St Kilda Road
Melbourne VIC 3004
+61 475 230 884
enquiry@visglobal.com.au
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IP Telephony architecture helps enhance the overall user experience across different management levels in any enterprise.
