Technological advancements are helping hospitals and healthcare providers to realize their prime objective of facilitating high quality patient care and delivering enhanced health services. Healthcare firms are now adopting digital transformation to cope with challenges like securing patient data, efficiently managing hospital operations, and complying with the government regulations. In addition, the hospitals are constantly striving to ensure effective communication between contact centre, dispatchers, and response teams to improve the overall quality of their clinical services.

We at VIS ensure that healthcare providers can address the fluctuating needs of the health sector and deliver enhanced patient care experiences. With our modern communications and mobility solutions, we help to enhance the overall hospital operations and contact centre efficiency by connecting people, data & resources. By replacing the redundant, manual processes with streamlined workflows and automated communication tools, we help upgrade healthcare services. With ease of digital scheduling and appointments, we help you create enhanced patient experiences and provide improved healthcare facilities. 

We offer cloud-native, web-based intelligent automation solutions in contact centres across various industry sectors like telecom, banking, healthcare, technology, public sector, life sciences with help of our leading partners like Automation Anywhere, Cyara, Uniphore and more. With the power of AI connections, conversational IVR, RPA and chatbots, we empower enterprises to have access to an intelligent Digital Workforce Platform. Using an integrated conversational platform and intelligent automated self-service, we can help you streamline the repetitive tasks, decrease manual errors, and automate complex business tasks thereby saving time of agents. We help ensure seamless customer journeys via different digital channels (voice, web or IVR) tthrough our Intelligent Automation services like CX Test Automation, Conversational AI, RPA and more.