The approach of imparting knowledge and connecting to students has undergone a sea change in these modern times. Technological advancements have brought education outside of the traditional classrooms. Today, the educational institutes face many challenges. Not only do they need to support different communication channels to reach the modern-day students. But they also need to make access to the learning material convenient through mobile apps and videos. In addition, the education providers also need to ensure security of data, students and teachers from cyberthreats in the virtual world. Thus, there is an indispensable need for effective management of communications, and a call center with fast and reliable network to improve the quality of online education, training and distance learning.
We at VIS help education providers like schools, colleges and tutoring services to address the varying needs of the education sector and strengthen the student-teacher relationship. With our cloud-based computing, contact centers and mobile connectivity solutions, we empower you to make learning accessible to students all across the globe. We enable you to deliver enhanced virtual learning-teaching experiences with fast streaming videos and live HD video conferencing. We help you deploy software-defined wide area network and cloud contact centers to keep you connected at all times so you could provide cost-effective, secure and quality education.
We offer cloud-native, web-based intelligent automation solutions in contact centres across various industry sectors like telecom, banking, healthcare, technology, public sector, life sciences with help of our leading partners like Automation Anywhere, Cyara, Uniphore and more. With the power of AI connections, conversational IVR, RPA and chatbots, we empower enterprises to have access to an intelligent Digital Workforce Platform. Using an integrated conversational platform and intelligent automated self-service, we can help you streamline the repetitive tasks, decrease manual errors, and automate complex business tasks thereby saving time of agents. We help ensure seamless customer journeys via different digital channels (voice, web or IVR) tthrough our Intelligent Automation services like CX Test Automation, Conversational AI, RPA and more.
Suite 515, 566 St Kilda Road
Melbourne VIC 3004
+61 475 230 884
enquiry@visglobal.com.au
Unified Communication
CX
Customer Experience
Contact Center
Audio-Visual
Video Conferencing
Managed Services
Business Consulting
Lab-as-a-Service
Intermediate Inventory Services
Training
Content
Software Development